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Citizen Charter of UP

Ramik no

Service sectors

Term of service delivery

The cost of the service

Procedures and qualifications for receiving services

The person in charge

01

Certificate of citizenship

1 day

Free

Permanent resident of UP

Chairman and Secretary

02

Certificate of Inheritance

2 days

100 rupees

Recommendation of the concerned ward member for permanent resident of UP

Chairman and Secretary

03

Birth Registration Certificate Online (over 18)

3 days

50 rupees

Permanent resident of Bangladesh

Assistant to the Information and Service Center under the direction of the Chairman and Secretary

04

Death registration certificate on-line

3 days

50 rupees

Recommendation of the concerned ward member for permanent resident of UP

Assistant to the Information and Service Center under the direction of the Chairman and Secretary

05

Death Certificate

1 day

 Free

Recommendation of the concerned ward member for permanent resident of UP

Chairman and Secretary

07

VGD

Every month

Free

Permanent residents of UP and having names on the list

Chairman and concerned ward members

07

VGF

Subject to allocation

Free

Permanent residents of UP and having names on the list

Chairman and concerned ward members

07

Agricultural advice

1 day

Free

Come on the appointed day

Deputy Assistant Agricultural Officer

09

Health advice

1 day

Free

Come on the appointed day

Relevant UP Health and Family Planning Assistant

10

Complaint in village court

1 day

150 rupees

Appear in person

UP Secretary

11

Justice in the village court

Maximum 28 days

Free

Permanent resident of Bangladesh

Chairman and Jury

12

Trade License / Business Certificate

1 day

200-500 rupees

Permanent resident of Bangladesh

Chairman and Secretary

13

Widow's allowance

After 3 months

Free

Permanent residents of UP and having names on the list

Chairman and concerned ward members

14

Maternity allowance

Twice a year

Free

Permanent residents of UP and having names on the list

Chairman and concerned ward members

15

Roads, sewerage and water supply are assured

1 time a year

Free

Subject to allocation

Chairman and concerned ward members

16

Artificial insemination

1 day

100 rupees

Come in contact with the person in charge

Responsible Veterinary Field Assistant

16

Tubewell repair

3 days

Free

Permanent resident of UP

Union representative appointed by the Department of Public Health Engineering

16

Public safety

1 day

Free

Permanent resident of UP

Local administration and village police

19

Consultation on fisheries and animal resources

1 day

Free

Come on the appointed day

Person in charge of the Department of Fisheries and Animal Resources

20

Certified copy

2 days

Free

Arrive on time during office hours

Chairman and Secretary

21

Information service from the information center

1 day

Free

Arrive on time during office hours

Information center scheduled assistant

22

E-mail

5 minutes

20 rupees

Arrive on time during office hours

Information center scheduled assistant

23

Computer compose

2 hours

20 rupees

Arrive on time during office hours

Information center scheduled assistant

24

Photography

5 minutes

2 copies 20 rupees

Arrive on time during office hours

Information center scheduled assistant

25

Scanning and printing

 10 minutes

10 + 20 rupees

Arrive on time during office hours

Information center scheduled assistant

26

Computer training

03 month course

1000 rupees

Arrive on time during office hours

Information center scheduled assistant

26

Photocopy

1 day

2 rupees per copy

Arrive on time during office hours

Information center scheduled assistant

26

Passport form

1 day

30 rupees

Arrive on time during office hours

Information center scheduled assistant

29

Visa form

1 day

50-60 rupees

Arrive on time during office hours

Information center scheduled assistant

30

Result of any final examination

1 day

20 rupees

Arrive on time during office hours

Information center scheduled assistant

31

All types of forms

1 day

10-20 rupees

Arrive on time during office hours

Information center scheduled assistant

32

Video editing

1 day

250-500 rupees

Arrive on time during office hours

Information center scheduled assistant

33 On-line application 1 Taka 50 Rs
34 Internet browsing 5 days 300 rupees during office hours
35 e-mail IDs opened 1 Taka Rs.